|
The
rules of performance reviews are changing. Not too long ago, management guru
Peter Block said, "The performance review is the company's opportunity to prove
to you, once again, that they own you." But as employees gain better access to
information and assume more responsibility for managing their careers, the
performance review is becoming another opportunity for you to demonstrate value
to your company.
The purpose of a
performance review Performance reviews give employees and employers a
chance to evaluate regularly whether they are happy with each other. The review
is a meeting between you and your boss to discuss both the results of your work
and the process you went through to achieve them. The discussion includes an
evaluation of your initiative, problem solving, attitude, professional demeanor,
and other qualitative aspects of your performance.
The conversation
does not have to take place all at once; you can break it up into more than one
meeting. And
performance reviews can be negotiated if you go in with firm evidence in your
favor.
Understand where
your boss is coming from It's rare for someone to actively look forward
to a performance review. If you have some hesitation, chances are your boss
does, too.
Managers spend
years trying to master the art of giving a really good performance review. But
now you have the opportunity to make the performance review process much more
fun, much more stimulating, and much more enriching for both parties. Make it as
easy as possible for your boss to write you a terrific review.
Your boss may have
some idea of your accomplishments, but is probably not keeping close tabs on
both process and results. Most managers conduct and write up a group of
performance reviews at once. Unfortunately they are often under deadlines set by
the human resources department and by their boss, and may not have access to
everything their direct reports have done during the year. You have to build the
case for yourself. The better prepared you are, the easier it is for your
boss.
Document your
accomplishments No one is paying closer attention to your work than you
are. The performance review, and the promotion or salary increase that often
goes with it, goes much better if you make a habit of keeping good notes about
your accomplishments. In addition to helping you make your case in the review,
these notes also provide moral support in between reviews. The company wants to
know what you've done for it lately.
Ask yourself if
your pay in line with your performance. Are you prepared to discuss your
accomplishments? You can test the level of your performance through the
performance review tool available on the Self-Tests section at
Salary.com.
One way to document
your contribution to your company is to keep a job diary. Your first day on the
job is not too soon to start. Make a habit of writing down what you did and how
it helped meet the company's objectives. Keep lists or spreadsheets, and
anticipate the future by thinking about what you would like to accomplish next
year.
Other people's
feedback is also valuable when you are preparing for a review. If someone sends
you written kudos, put them in a file. If someone says something complimentary,
ask him or her to put it in writing.
Even if your diary
is incomplete, always prepare for your performance review by making a list of
your accomplishments for the year.
Document your
attitude Performance is about results, but not just about results.
Attributes such as positive attitude, willingness to put in overtime, and
quality of work, are essential. Include a few good stories about your work in
your diary to illustrate what you added.
Think seriously
about what your general behavior conveys to those around you. Try to be
"likable" in the corporate sense. That means being pleasant to be around,
respectful of others, and deferential to people with more experience. It means
being comfortable with the rules and willing to put in extra work when it's
called for.
Make the
grade When you get constructive feedback in a performance review, listen
to it carefully and objectively. If part of the feedback is difficult to hear,
take some time to consider what was said, so as not to appear defensive. Later,
when you have some privacy, think about what you heard and whether you have an
opportunity to learn from it. Companies value employees who can accept
professional guidance.
The performance
review is usually a separate conversation from the discussion of raises and
promotions, but it is related. The outcome of your review is likely to be a
sheet of paper with number or letter grades on it, and a set of attributes on
which you are graded. Ideally you want to be in the top one or two grades for
each attribute, so that you are in line for more responsibility and more
money.
Then, the day after
the performance review, it's time to write in that job diary again.
- Linda
Jenkins, Salary.com contributor
|